Build it with us, or take it anywhere
Groundwork ends with a decision and a scope. What happens next is your call.
Groundwork includes a sample package you can read on How it works.
The scope pack includes a statement of work and acceptance criteria — written so any team can bid against it, not just us.
Acceptance criteria (excerpt)
- Given a customer with a contract price, when a rep creates a quote, then each item shows the contract price.
- Given a discount above the set limit, when a rep tries to send the quote, then it is held until a manager approves it.
- Given an approved quote, then it appears on the CRM account within one minute.
Care plan
Software needs upkeep after launch: fixes, updates, security patches and small changes. Agency-published ranges put yearly maintenance at 15 to 25 percent of the build cost (Keyhole Software, Axented). A care plan is a monthly arrangement that covers that work.
What a care plan covers: Hours, response times and scope are set out in the plan we send you. Contact us for details.
Care plan pricing: Contact us for details. [TBD: do not publish a number]
You do not need a care plan to own your software. If you would rather have another team maintain it, we hand over the code, the architecture notes and the steps to deploy it.